Professional Work
I studied Art because I love to make things, but landed in technology thanks to my curiosity and passion for new mediums. For the past 10 years, I've been solving complex business problems by designing user interfaces that strive to be efficient, effective, and delightful while meeting both user needs and business requirements.
I've tackled a diverse range of problems; from ideating some of the first mobile apps at GM in 2009, to designing analytics dashboards for C-level executives, to modernizing call center back-end systems for UnitedHealth Group in 2015, and assisting bootstrapped startups launch their visions with MadDog Technology in 2018. I'm thrilled that I get to solve interesting, complex problems by making really cool things every day!
EXPERIENCE
DRFIRST
UX Design Manager: 2018-present
MADDOG TECHNOLOGY
Principal UX Designer: 2015-2018
UNITEDHEALTH GROUP
Lead UX Designer: 2013-2015
GENERAL MOTORS
Sr. UI/UX Designer: 2012-2013
COMPUWARE
Emerging Technology Designer: 2009-2012
MFA 2D DESIGN
Cranbrook Academy of Art, 2009
“Melissa has an amazing ability to generate ideas that solve unique problems in engaging ways. She could understand the technical possibilities and limitations of the sophisticated software components we used. She has the tenacity to move her ideas to implementation with persuasive presentations and on demand detailed explanations. Her questions often drove our implementation to a more fully developed set of features.”
— Glenn Everitt, Enterprise Software Architect, Compuware